Refund policy

1. All Sales are Final:

• At Forever Gr9tful, we take pride in delivering high-quality products and ensuring customer satisfaction.
• All sales are final, and we do not offer refunds or accept returns, except in the case of an error on our part.

2. Order Accuracy:

• We strive to fulfill all orders accurately. In the rare event that there is an error with your order, such as receiving the wrong item or a defective product, please contact us at forevergr9tful@gmail.com.
  

3. Error Resolution:

• If an error occurs with your order, please contact our Customer Service team promptly at forevergr9tful@gmail.com.
  
• Provide clear details about the issue, including your order number and any relevant information to assist us in resolving the problem.

4. Resolution Options:

• Upon verification of the error, we will work with you to find an appropriate solution. This may include sending a replacement item, issuing a store credit, or offering an alternative resolution based on the circumstances.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 3 days of receiving your order.
• Provide clear photos of the damaged or defective item along with your order number, and we will assist you in resolving the issue.

6. Contact Information:

• If you have any questions or concerns regarding our Return and Refund Policy, please contact our Customer Service at forevergr9tful@gmail.com.
  

7. Exceptions:

• Forever Gr9tful reserves the right to make exceptions to this policy on a case-by-case basis. Such exceptions will be at the sole discretion of Forever Gr9tful.

By placing an order with Forever Gr9tful, you acknowledge and agree to the terms outlined in this Return and Refund Policy.

Thank you for your understanding, and we look forward to serving you.